JEN Penang Georgetown by Shangri-La
About this venue
JEN Penang Georgetown by Shangri-La sits at the centre of George Town, a UNESCO World Heritage Site famed for its colonial streetscapes, vibrant street art and multicultural energy. The location puts your group within easy reach of Penang International Airport, major expressways and the city's best dining and cultural landmarks, making it a compelling choice for regional summits, leadership retreats and incentive programmes that benefit from an inspiring backdrop.
With 443 well-appointed rooms and a maximum event capacity of 886 delegates, the hotel offers the scale to accommodate large plenary sessions while still catering to breakout workshops and executive dinners. Meeting spaces are equipped with modern AV infrastructure and supported by a dedicated events team experienced in managing complex corporate programmes.
Beyond the meeting rooms, the hotel's food and beverage outlets, rooftop pool and fitness facilities give delegates a genuinely comfortable base between sessions. The Shangri-La service culture, delivered here through the more agile JEN brand, balances professional attentiveness with a relaxed atmosphere that keeps energy levels high across multi-day events. For planners seeking a distinctive Southeast Asian city venue with international-standard support, JEN Penang Georgetown delivers on every front.
Up to 886
Group capacity
4
Meeting rooms
443
Bedrooms
18h
Avg. quote time
Facilities
Services
Booking terms for groups
Final booking terms — including hold periods, deposit schedule, cancellation policy, force majeure clauses, and payment milestones — are tailored to your event and included in the proposal you receive after sending an RFP. Each venue sets its own terms based on group size, dates, and seasonality, and Midstay reviews them with you before you sign.
Midstay Premium service (optional add-on)
By default, you book this venue directly through the Midstay Select marketplace. As an optional add-on, our Premium service layers a fully managed experience on top of your booking, including:
